How do I get Service?

To simplify repair and service, Rossi products imported by Braztech Int’l. are serviced and repaired by Braztech. Questions regarding the products of either company can be directed to Braztech in Bainbridge, Georgia at 229-210-2727 or 800-948-8029, or in writing to:

BrazTech International L.C.
Consumer Care Department
100 Taurus Way
Bainbridge, Georgia 39817

When sending in your firearm, please be sure to remove all ammunition and do not include any with the firearm. This is a violation of Federal Law. Please remove any custom grips/stocks, scopes, rings, slings or other accessory. Braztech International L.C. will not be responsible for these items.

This repair policy only applies to revolvers manufactured by Rossi and imported by Braztech International L.C. The firearm will be stamped “Braztech Int’l L.C. Miami, FL USA” Those not imported by Braztech are not covered and cannot be serviced by us. If you are unsure, please call 229-210-2727 or 800-948-8029 and ask before shipping your firearm.

ROSSI USA reserves the right to field strip, inspect and function test all firearms sent to ROSSI USA upon receipt or anytime thereafter. Customers will be provided an estimate for repair if such repair is not covered under the applicable Repair Policy.

** This warranty applies to handguns only and not to the Circuit Judge.